News & Press: Organization News

My QI Story: Christopher Jackson

Tuesday, April 14, 2020  

Adapting to an Increasingly Complex Healthcare System
Christopher Jackson, MD

My name is Chris Jackson, and I am an academic general internist at Regional One Health in Memphis, Tennessee. Additionally, I am an assistant program director for ambulatory education and assistant professor of internal medicine at UT Health Science Center. During my residency training and chief residency year, I have had the opportunity to learn about the theory and practice of continuous quality improvement in various healthcare settings. I have led and was actively involved in several QI projects related to improving smoking cessation rates among hospitalized Veterans, reducing catheter-associated urinary tract infections, and improving screening for delirium in hospitalized patients. While these experiences were quite impactful, I felt a need to learn more as I desired to continue to improve health outcomes on a larger scale. It was then when I joined the American College of Medical Quality (ACMQ), and I was fortunate to be selected as one of the ACMQ National Quality Scholars in 2019.  

In our current healthcare system, opportunities to apply QI principles abound. The burden of chronic disease and poor health outcomes provide fertile ground for QI initiatives to mind the gap between reducing disease and promoting health. More than ever, physicians are tasked with taking care of our patients in an increasingly complex healthcare system.  

As a primary care physician in Memphis, TN, I am thrilled to put my QI skills into practice to improve the health of my patients. I am currently involved in initiatives to improve cancer screening rates in our uninsured patients. We work as a team on mapping out the barriers to screening and look for creative solutions. As I look forward, I am excited to continue in ACMQ, where I can receive mentorship and sponsorship from leaders in QI trying to make the world a better place. 


If you are interested in sharing your QI story, please send with headshot to 

American College of Medical Quality
225 W. Wacker Drive, Suite 650 | Chicago, IL 60606 USA
Phone: 312-663-8026