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MQ 2017

Achieving Safe, Effective, Cost-Efficient Patient-Centered Care Through Innovation and Change
Approved for 22.25 AMA PRA Category 1 Credit(s)™

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Membership can benefit your bottom line:
In addition to saving on a lower registration rate, did you know that ACMQ’s Registration Plus (+) option provides members the opportunity to save up to an additional $100 on 2017 membership dues (discounted annual dues are bundled with the meeting registration fee). Non-members can take advantage of this same offer, and join ACMQ for 2017 at a discounted fee by selecting Registration Plus when registering for the meeting. (Discount not available for current ACMQ student, resident, or retired members.) Click here to learn more.


An invitation from Cindy Lee, MD, MQ 2017 Scientific Program Chair


I invite you to join me at MQ 2017 in Washington, DC, March 29-April 1, 2017.

Patient-centered care has become a central aim for the U.S. health care system. Yet despite growing recognition of its importance, patient experience surveys indicate the health system falls short of achieving it. Studies indicate that patients often rate hospital and medical providers highly, but report significant problems in gaining access to medical information, understanding treatment options, getting explanations regarding medications and receiving responsive, compassionate service from their caregivers. This affects the patients, their families and friends, medical providers and the hospital administration.

MQ 2017 explores creative and effective strategies to achieve more rapid and widespread implementation of patient-centered care in both inpatient and ambulatory health care setting. Key attributes of patient-centered care include:

• Education and shared knowledge
• Involvement of family and friends
• Collaboration and team management
• Sensitivity to nonmedical and spiritual dimensions of care
• Respect for patient needs and preferences
• Free flow and accessibility of information

Successful patient-centered care depends on seven key factors that we will focus on in the meeting:

• Leadership, at the level of the CEO and board of directors, sufficiently committed and engaged to unify and sustain the organization in a common mission.
• A strategic vision clearly and constantly communicated to every member of the organization.
• Involvement of patients and families at multiple levels, not only in the care process but as full participants in key committees throughout the organization.
• Care for the caregivers through a supportive work environment that engages employees in all aspects of process design and treats them with the same dignity and respect that they are expected to show patients and families.
• Systematic measurement and feedback to continuously monitor the impact of specific interventions and change strategies.
• Quality of the built environment that provides a supportive and nurturing physical space and design for patients, families, and employees alike.
• Supportive technology that engages patients and families directly in the process of care by facilitating information access and communication with their caregivers.

Who should attend: patients, patient advocates/friends/family, medical providers, health care administrators, managers.

The MQ 2017 program includes presentations on:

Quality Institute: Envisioning the Future of Quality Measurement and Improvement

The Reduction of Suffering: Where Health Care Quality Comes Together

Payment Reform, MACRA and MIPS

• MACRA and New Value-Based Payment Models
• Payment Reform – Practical Implications in the Ambulatory setting

Driving Value Not Cost

• Sticker Shock in Medical Education
• Transforming Care to Deliver High Value

Team-based Care: Expanding the Role of Non-Physicians in Health Care

Transforming Health Care Delivery

• Creating a Culture of Possibility: Laying the Groundwork and Building to Scale
• Care Management & Care Coordination: The Not-So-Secret Sauce
• Engagement & Improvement: Population Health Management

Interventions to Improve Culture

• The Relationship Between Climate Assessment Surveys and Sentinel Events
• Quality Improvement for Modifying Behavior

Patient Engagement: Transforming Clinical Practice Initiatives

Finding the Sweet Spot: Balancing Consumer Convenience with Provider Human Touch in Healthcare Delivery’s Future State

Top Ten Strategies for Successful ACOs

Our host hotel, the prestigious Mayflower on Connecticut Ave, is ready to accept reservations online here; the room rate is just $269, plus taxes, a night.

Follow us at twitter hashtag: #MQ2017 View highlights from MQ 2016 on our Flickr feed.

I look forward to your participation in an exceptional 4-day program.

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