Currently, Jessica is serving on the Board of Trustees of the American College of Medical Quality, in addition to her role as a faculty hospitalist at Christiana Care Health System (CCHS). Her interests are in quality/safety education, leadership training, performance improvement and healthcare delivery.

During her time at CCHS, she has been the Physician Leader of the IHI Open School Chapter for 2010-13 and has served numerous roles on a variety of clinical and education committees. Clinically, she has helped to develop both a new pediatric Rapid Response Team (RRT), as well as an adult RRT Simulation training program for the Internal Medicine Residency Program. Subsequently, she worked with the Department of Medicine to design and complete an Administrative Fellowship in Quality and Patient Safety. During Fellowship, she pursued a project to evaluate and redesign the use of cardiac telemetry monitoring, the next phase of which has successfully been implemented system-wide into computerized physicians' orders.

Within the Internal Medicine residency program, she developed a process to integrate daily quality/safety discussion into the medical morning conference. She has presented on behalf of her institution at multiple national and international conferences, some of which include the Association of American Medical Colleges, the Institute for Healthcare Improvement and the British Medical Journal's International Forum on Quality and Safety.

Jessica finished her B.S. in Neuroscience with work experience including Pharmaceutical Research & Development at both GlaxoSmithKline and Gillette. She was then awarded a post-graduate NCAA lacrosse scholarship for medical school and completed her M.D. degree at Pennsylvania State University College of Medicine.